Drive Sales. Elevate Service. Maximize Retention.

Transforming Automotive Performance Through Modern Training & Process Consulting

Modern Automotive Solutions partners with automotive retailers to refine communication, strengthen culture, and build repeatable systems that deliver measurable growth within sales, service, and guest experience.

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Trusted by Dealers Across the U.S.

From single-point rooftops to large automotive groups, MAS has earned the trust of leaders who demand measurable improvement. Our clients see real gains in closing ratios, guest satisfaction, and team accountability. Our training isn’t theory, it’s execution. Dealers like Toyota of Tampa Bay credit our programs with doubling internet closing performance and creating lasting cultural change across departments.

    Where People, Process, and Performance Align

    Comprehensive Training and Consulting for Modern Dealerships

    MAS equips automotive teams with the structure and skills to perform at their best. Our programs connect sales, service, and leadership under one clear goal with consistent, measurable growth. Whether rebuilding your BDC, refining Fixed Ops efficiency, or strengthening management accountability, we help every department operate as one cohesive system designed for long-term success.

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    Built by Dealers, for Dealers

    Real-World Training from Industry Experts

    Led by industry veterans David Ellis & Steve Howell, MAS Consulting & Training Solutions helps dealerships modernize people, process, and technology. With over two decades of experience training top-performing teams, we create custom programs that integrate seamlessly with your store’s culture.

    Data-Driven Process. Real Results.

    Every engagement at MAS starts with discovery. We audit the people, processes, and technology behind your dealership’s daily operations to identify where friction occurs and where growth is being left on the table. Using measurable benchmarks and transparent communication, we create a roadmap that transforms scattered efforts into a unified, accountable workflow that drives lasting performance improvement.

    • Process Discovery

      We analyze your current operations across sales, service, and BDC to expose hidden inefficiencies. 

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    • BDC Evaluation

      Our team assesses both inbound and outbound communication strategies to uncover missed opportunities, and see how your BDC is performing

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    • Call Routing & CRM Audit

      We test how your phone and CRM systems actually function in real time. Dead numbers, or incomplete notes create invisible revenue leaks; our audit closes those gaps and provides a clear path toward higher utilization and accountability.

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    • Digital Retail Workflow Alignment

      As more buyers move online, disconnected digital processes can cost conversions. We evaluate your digital retail tools, website flow, and staff readiness to ensure your in-store and online experiences work together as one seamless client journey.

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    Performance You Can Measure

    Proven Results Across Every Department

    MAS focuses on outcomes that can be tracked, verified, and sustained. Our clients see higher internet close rates, improved service retention, and stronger accountability across teams because every program is built around measurable performance standards. From fixed ops optimization to leadership coaching, we turn process improvement into quantifiable growth that dealers can see on the balance sheet.

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      Years of Automotive Retail Experience

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      Dealership Teams Coached

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      Internet Closing Rate Growth

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      Average ROI Increase in Fixed Ops

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    What Our Customers Are Saying

    5.0 Stars

    Don't just take our word for it, see what Dealers are saying

    I’ve had the opportunity to work closely with David Ellis, and I can confidently say hehas been one of the most valuable resources we’ve brought into our Fixed Operationsorganization.David is a true professional who doesn’t just teach Service BDC operations he livesthem. He has worked alongside our team, mentoring them in every aspect of buildingand…

    Roger Pipher, Corporate Fixed Ops Director for We Auto
    CEO, Company

    These guys are the best, I love them

    Angus Fox
    CEO, Company